Put simply, she’s the best in the market.
— Jo Stevenson Timini, Executive Head of Sales and Marketing, Oetker Collection, The Lanesborough, london

INTRODUCTION

Jan Etherington, the founder of the company, developed a passion for travel at a young age while growing up in the Middle East.  With over 40 years of experience in the hospitality industry, she has worked in sales and marketing for major hotel chains such as Sheraton, Hilton and Conrad in the UK, Middle East, and Mexico.  After spending six years with the UK's leading hospitality recruiter, Jan set up her own thriving and successful recruitment business over 20 years ago, which specialises in the London, domestic, and international markets.

The Jan Etherington Consultancy (JEC) has been a leading recruitment agency in the country for many years, providing recruitment solutions for clients seeking employees and individuals seeking positions. We work closely with our clients to fully understand their needs and provide them with personalised care and attention to detail, ensuring measurable results every time

Our success has taken us from Glasgow to Dubai, the Maldives and, most recently, Barbados, while still retaining our London specialism.  We have completed assignments for international hotel chains, small privately owned hotels, venues, event companies and contract caterers. Regardless of scale, we provide tailored services to meet our clients' needs.

Our consultancy was formed to specialise in sales, marketing, events, revenue and e-commerce roles in the hospitality sector.  We work with clients at all levels, from single appointments to team building, to provisions for new openings and refurbishments.  Our enthusiasm and dedication remain as strong today as when we first began and we are committed to providing an efficient and cost-effective solution.

Jan is my ‘go-to’ for all my recruitment needs, I have complete confidence in her ability to secure the right candidates for my business.
— Paula McColgan, Director of Sales & Marketing, The Goring, London

MEET JAN ETHERINGTON

Meet Jan as she talks about her early career and the childhood memories that put her on her path of destiny and the values of the company that sustained the business for more than two decades.

Jan talks about the childhood experiences that paved the way to her early career

Jan Talks about her transition from the Hotel Industry to Recruitment and her own consultancy

Jan talks about the core values that have upheld the company for over 20 years

Jan talks about the added value the consultancy bring to both candidates and clients and the power of enduring relationships

Jan talks about what it is that still gives her the greatest job satisfaction after more than twenty years as Founder of the Jan Etherington Consultancy

OUR CLIENTS

We work with the world’s most iconic
Hotel and Hospitality brands

The Dorchester (Dorchester Collection)

45 Park Lane (Dorchester Collection)

The Lanesborough, London

Jumeirah Hotels & Resorts

Royal Lancaster, London

The Savoy

Bvlgari Hotels & Resorts

Four Seasons Hotels & Resorts

Rosewood Hotels & Resorts

Shangri-La Hotels & Resorts

Mandarin Oriental Hotel Group

Langham Hotels International

The Doyle Collection

Marriott Hotels . Resorts . Suites

Park Plaza Hotels & Resorts

Fairmont Hotels & Resorts

IHG Hotels & Resorts

Brocket Hall

Kimpton Fitzroy, London

NOBU Hotel, Shoreditch

sbe

Pan Pacific Hotels & Resorts

Hilton, London Bankside

The Stratford

The Goring

St Ermin's Hotel

The Dorchester (Dorchester Collection) 45 Park Lane (Dorchester Collection) The Lanesborough, London Jumeirah Hotels & Resorts Royal Lancaster, London The Savoy Bvlgari Hotels & Resorts Four Seasons Hotels & Resorts Rosewood Hotels & Resorts Shangri-La Hotels & Resorts Mandarin Oriental Hotel Group Langham Hotels International The Doyle Collection Marriott Hotels . Resorts . Suites Park Plaza Hotels & Resorts Fairmont Hotels & Resorts IHG Hotels & Resorts Brocket Hall Kimpton Fitzroy, London NOBU Hotel, Shoreditch sbe Pan Pacific Hotels & Resorts Hilton, London Bankside The Stratford The Goring St Ermin's Hotel

The Jan Etherington Consultancy is the preferred choice for the recruitment of top-tier talent in sales, marketing & e-commerce by the world's most iconic brands in the hotel and hospitality industry

CLIENT GALLERY

TESTIMONIALS

I wouldn’t have found my dream job without her!
— Christian Black, Group Head of Business Development, R & K, Harrods

WHAT OUR CLIENTS SAY
ABOUT US

The agency's unique approach has proven to be highly beneficial for our clients, offering a refreshing alternative to traditional recruitment practices. This approach allows us to provide a more personalised and reliable service, tailored to meet the specific needs of employers and jobseekers alike.  But don't just take our word for it - here's what our clients have to say about us.

Jo Stevenson Timini

Executive Head of Sales and Marketing, Oetker Collection, The Lanesborough, London

“I have worked with Jan as a candidate and client for over 25 years.

She is extremely thorough in matching the right candidate to a client’s business acumen and culture.  I wouldn’t use anyone else for headhunting or recruitment – put simply, she is the best in the market. “

Paula McColgan

Director of Sales and Marketing, The Goring, London

“I have had the pleasure of working with Jan for several years – as a candidate and as a Hiring Manager.  Jan placed me in my previous role as DOSM at the Principal / Kimpton Fitzroy in London, and I was thoroughly impressed with her meticulous preparation and research ahead of my initial interview.

Jan has a keen ability to understand the brief and the company culture before selecting candidates, which has always resulted in successful placements for me at the Lanesborough, Kimpton Fitzroy and, most recently, Jumeriah.

I am delighted with the exception service provided by JEC and would highly recommend their services.  Jan is my go-to for all my recruitment needs, and I have complete confidence in her ability to secure the right candidates for my business.  Thank you for your outstanding work !”

Christian Black

Group Head of Business Development, R & K, Harrods

“I was searching for a new career path and was given several agents' details to contact.

I am thrilled that Jan Etherington's agency was on that list!  From my initial contact with her, she provided guidance and advice on the best steps to take.  Job hunting can be daunting, but Jan's calm and knowledgeable assistance settled all my nerves.  With her help, I found myself in my new job after being introduced to the client by Jan.  She also coached me on how to handle myself in interviews and with the composition of my CV.

I would definitely recommend Jan to colleagues and friends who are looking for new opportunities in luxury hospitality.  She has a detailed knowledge of everyone in the business and should be the first point of contact - I simply couldn't have found my dream job without her!"

Emma Brierley

Director of Talent & Development, Broadwick Soho, London

I have known Jan for years and have utilized her excellent skills in finding Sales & Marketing professionals. Recently, Jan represented me for a role outside of her usual remit. Her professionalism was second to none; she kept me updated, briefed me on the role, and prepared me for the interview. Jan was detailed and thorough, and I am happy to say I got the role. Seeing Jan on both sides, as a client and a candidate, makes me confident in choosing or recommending her. She delivers and provides a very personalized service.

Sarah Buchanan

Director of Sales, L'oscar, London


I am thrilled to have had the opportunity to work with Jan once again. As always, she demonstrates professionalism, speed, precision, and strong connections. It is an absolute pleasure to partner with her, and she is always my first choice.

CONTACT US

CONTACT US

M: +44 (0)7941 945067

T: +44 (0)1725 514887

E: jan@ersm.co.uk

W: janetheringtonconsultancy.com